UK DELIVERY CHARGES
UK Delivery - Mainland: £5.99 (1-2 days, no weight limit)
UK Delivery - N. Ireland: £9.99 (2-3 days, up to 25kgs)
UK Delivery - Scottish Highlands: £9.99 (2-3 days, up to 25kgs)
UK Delivery - Scottish Islands: £14.99 (2-3 days, up to 25kgs)
UK Delivery - Isle of Man: £14.99 (2-3 days, up to 25kgs)
UK Delivery - Isle of Wight: £9.99 (2-3 days, up to 25kgs)
UK Delivery - Isles of Scilly: £14.99 (2-3 days, up to 25kgs)
UK Delivery - Channel Islands Jersey: £14.99 (2-3 days, up to 25kgs)
UK Delivery - Channel Islands Guernsey: £14.99 (2-3 days, up to 25kgs)
FREE CLICK & COLLECT
Collection address: Vanguard Storage, 188 Westferry Road, London E14 3RY. Once your order is ready to collect we will notify you by email to book a collection slot.
EUROPEAN DELIVERY - Temporarily suspended until further notice
Due to BREXIT and changes to trade regulations we have had to temporarily suspend delivery to countries within the EU. Please accept our apologies for any inconvenience and disappointment this may have caused. As soon as trade conditions improve we will resume service immediately.
When will my order be dispatched? We aim to dispatch all orders within 24hrs between Monday and Friday.
Is my order tracked? Yes, all parcels are tracked & signed for. You will get a tracking code by email once your parcel has been dispatched.
How long will delivery take? see above for estimated delivery times
Can I make any special requests for the courier? Yes, you can enter any special request during the checkout for the courier eg. leave with neighbour, leave in porch etc.
What happens if I am not in? All parcels are requested to leave with neighbour if not in or safe place where possible (UK mainland only)
Is my packaged securely? All orders are packed to the highest quality to ensure no damage will occur during transit. Almost 100% of all our packaging are from recycled card board.
What if something is missing or broken when I receive my order? Please email us at email@example.com to inform us of any missing or broken items. Please provide a photo of any damaged items.