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EUROPEAN DELIVERY - Limited to Beauty (excl. Health, Hygiene, and Nail Care) Products ONLY. 


We can only ship to the following countries:

  • Austria - £19.99
  • France - £19.99
  • Germany - £14.99
  • Italy - £14.99
  • Netherlands - £14.99
  • Republic of Ireland - 14.99


Please make sure that you include your LOCAL PHONE NUMBER when you check out. This is imperative for us to be able to ship your order out.


EU ORDER PROCESSING TIME

  • Order processing normally takes up to two (2) working days to prepare all relevant documentation outside of the UK. Your order status will appear as "Awaiting Dispatch"


DELIVERY ESTIMATE:

 

  • Ten (10) Working Days estimate depending on your country’s processing time for import duties and taxes.


DELIVERY COURIER:

  • Your order will be shipped out via DPD or UPS, which will then be handed over to their partner local courier.
  • Your order status will appear as "Order Dispatched" once your parcel has been picked up by our courier.


IMPORT TAXES AND DUTIES:

  • No VAT has been collected when you place an order.
  • Your order may be subject to import duties and taxes, which, are applied once your order reaches the destination country.
  • Kuyas Tindahan is not responsible for the import duties and taxes to be paid upon arrival.
  • The customer is responsible for payment of any such import duties and taxes
  • Kindly expect your local courier to get in touch with you regarding the final import duties and taxes to be paid before the delivery of your goods.

 

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FAQS:

When will my order be dispatched? We aim to dispatch all orders within 48hrs between Monday and Friday. Orders received Friday afternoon and weekends will be processed the next working day. During busy periods there may be a delay in dispatching orders.

Is my order tracked? Yes, all parcels are tracked & signed for. You will get a tracking reference and courier link by email once your parcel has been dispatched.

Is my parcel packaged securely? All orders are packed to the highest quality to ensure no damage will occur during transit. Almost 100% of all our packaging are from recycled card board.

What if something is missing or broken when I receive my order? Please email us at cs@kuyastindahan.com Make a list of any missing or broken items and attach a photo of any damaged items.

 

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